Travel: Its Impact Upon International Business in 2022
In the last two years, the business travel industry experienced a new, unique challenge with the ongoing COVID-19 pandemic. The pandemic not only caused a significant drop in travel, but it has also given rise to a number of protocols to help protect the safety of...
US Federal Programs to Aid International Businesses
Resources to help you in your international business expansion often seem scant. While trade associations and networking groups offer some opportunities, the US federal government can be a viable alternative resource. Hidden in the .gov domain are programs that can...
Five International Business Trends for 2022
Business trends from 2021 will continue into 2022, dominated by growing geopolitical uncertainty, the pandemic and the growing threat of climate change. The following trends are expected to be especially important drivers in 2022: Strong but Slowing Economic Growth...
How to Improve Your Customer Service in a Different Culture (Part 2)
Introduction Last month, I took you through the concepts of how customer service, specific to one culture or another, can add to your success. I referred to Trompenaars’ Seven Dimensions of Cultural Differences and touched on cultural dimensions on the continuum from...
International Business Success Story: McMillan Flow Products
This is the second in an ongoing series about companies who have successfully expanded into international markets. In this installment, we focus on a small business (about 50 employees) in Texas. McMillan Flow Products manufactures precision liquid and gas flow...
How to Improve Your Customer Service in a Different Culture
As you expand internationally, you need to broaden your customer service to embrace the cultures of your new places of business.
Profile of an International Business Success: Veristat
I’m posting the first in a series of articles that focus on businesses experiencing success through international expansion. Rather than looking at international giants, I would like to concentrate on small-to-medium businesses. Of interest are a company’s...
How to gain fluency in a new language quickly while running your business
Earlier, we looked at the importance of finding an interpreter when you’re doing business in another culture. You’ll want some knowledge of the local language when you’re ordering food at a business lunch or participating in a meeting. Knowing the language makes...
Three Ways to Foster a Business Culture of Inclusivity
In the modern workplace, encouraging a sense of belonging and inclusivity is becoming increasingly important. Companies are seeing considerable benefits by making sure their workspaces provide accommodations for all of their employees. From higher revenue to increased...
The International Business Landscape After COVID-19
Since the beginning of the COVID-19 pandemic, international business has been in flux. Markets are shifting wildly, stimulus programs are creating uncertainty, and international trade restrictions complicate ordinary transactions. With so much change happening at...