by Michael Luzich | Feb 7, 2022 | Blog, International Business, Michael Luzich
Introduction Last month, I took you through the concepts of how customer service, specific to one culture or another, can add to your success. I referred to Trompenaars’ Seven Dimensions of Cultural Differences and touched on cultural dimensions on the continuum from...
by Michael Luzich | Feb 7, 2022 | Blog, International Business, Michael Luzich
This is the second in an ongoing series about companies who have successfully expanded into international markets. In this installment, we focus on a small business (about 50 employees) in Texas. McMillan Flow Products manufactures precision liquid and gas flow...
by Michael Luzich | Dec 7, 2021 | Blog, International Business, Michael Luzich
I’m posting the first in a series of articles that focus on businesses experiencing success through international expansion. Rather than looking at international giants, I would like to concentrate on small-to-medium businesses. Of interest are a company’s...
by Michael Luzich | Nov 10, 2021 | Blog, International Business, Michael Luzich
Earlier, we looked at the importance of finding an interpreter when you’re doing business in another culture. You’ll want some knowledge of the local language when you’re ordering food at a business lunch or participating in a meeting. Knowing the language makes...
by Michael Luzich | Sep 14, 2021 | Blog, International Business, Michael Luzich
In the modern workplace, encouraging a sense of belonging and inclusivity is becoming increasingly important. Companies are seeing considerable benefits by making sure their workspaces provide accommodations for all of their employees. From higher revenue to increased...
by Michael Luzich | Sep 14, 2021 | Blog, International Business, Michael Luzich
Since the beginning of the COVID-19 pandemic, international business has been in flux. Markets are shifting wildly, stimulus programs are creating uncertainty, and international trade restrictions complicate ordinary transactions. With so much change happening at...